Every Rackwave platform — MigoSMTP, Telnxo — offers a 14-day free trial when you first activate a service. The trial gives you full access to the platform with reduced sending limits so you can evaluate the product, complete your setup, and test your integration before committing to a paid plan.
Trial at a Glance
| Property | Details |
|---|---|
| Duration | 14 calendar days from activation |
| Cost | Free — no credit card required to start |
| Available for | MigoSMTP and Telnxo — each platform has its own independent trial |
| How many trials per account | One trial per platform per account |
| Dashboard access | Full — all sections and features accessible |
| API access | Full — REST API, SMTP relay, webhooks all available |
| Sending limits | Restricted — see platform-specific limits below |
What Is Fully Available During the Trial
MigoSMTP Trial — Included Features
- Add and verify sending domains (up to plan maximum)
- Create SMTP accounts and retrieve credentials
- Configure SPF, DKIM, DMARC records
- Set up open and click tracking
- Access full delivery reports and analytics dashboard
- Manage suppression lists
- Generate API keys and use the Email REST API
- Configure webhooks for delivery events
- Access knowledge base and raise support tickets
Telnxo Trial — Included Features
- Send SMS, make voice calls, and test WhatsApp templates
- Register Sender IDs (subject to carrier approval)
- Create and manage SMS, Voice, and WhatsApp templates
- Access message logs and delivery reports
- Generate API keys and use the REST API
- Configure webhook endpoints
- Begin DLT entity registration (India)
- Access knowledge base and raise support tickets
Trial Limitations by Platform
MigoSMTP Trial Limits
| Limit Type | Trial | 10k Paid Plan |
|---|---|---|
| Total emails (14 days) | Restricted volume | 10,000 / month |
| Daily sending limit | Restricted | 500 / day |
| Sending domains | 2 | 2 |
| SMTP accounts | 5 | 5 |
| API keys | 5 | 5 |
| Dedicated IP | Shared IP only | Shared IP |
Telnxo Trial Limits
| Channel | Trial Restriction |
|---|---|
| SMS | Limited number of outbound SMS messages; test delivery to verified numbers recommended |
| Voice | Limited outbound call minutes; full IVR and TTS features available |
| WABA registration and template approval available; limited conversation credits | |
| API calls | Rate limits apply; sufficient for integration testing |
| Balance | $0.00 starting balance — top-up available to send beyond trial credits |
What Happens When Your Trial Ends
- 3 days before expiry — you receive an email reminder to upgrade before your trial ends.
- On the expiry date — your platform access is suspended. You cannot send messages or access the platform dashboard via SSO.
- Your data is preserved — all configurations, logs, domains, SMTP accounts, templates, and API keys are retained.
- After upgrading — all your trial data and settings are restored instantly. No reconfiguration needed.
Data grace period: Trial data is preserved for 30 days after expiry. If you have not upgraded within 30 days of trial expiry, your workspace data may be scheduled for deletion. Upgrade promptly to avoid data loss.
Can the Trial Be Extended?
Trial extensions are not available by default. However, in certain circumstances Rackwave support may grant a short extension:
- You were unable to complete testing due to a platform issue on Rackwave's side.
- Your WhatsApp WABA approval is still pending through Meta (outside of Rackwave's control).
- Your DLT registration is awaiting approval from the telecom operator.
To request an extension, open a support ticket before your trial expires, explain the reason, and a member of the team will review your request.
Best Way to Use Your 14-Day Trial
| Day | Recommended Activity |
|---|---|
| 1–2 | Add domain, publish SPF/DKIM/DMARC, verify domain, create SMTP account, send test email |
| 3–5 | Integrate with your application or CMS, configure webhooks, test delivery reporting |
| 6–9 | Monitor delivery rates and reputation score, review bounce handling, test suppression lists |
| 10–12 | Load test within trial limits, review analytics, set up alert thresholds |
| 13–14 | Upgrade to paid plan, confirm all settings carry over, begin production sending |