Rackwave offers plans across two platforms — MigoSMTP for email and Telnxo for SMS, Voice, and WhatsApp. This article helps you understand the differences between each platform's plans, choose the right tier for your needs, and understand whether you need one platform or both.
Which Platform Do You Need?
| If you need to send... | Platform |
|---|---|
| Transactional email (OTP, receipts, password reset) | MigoSMTP |
| Marketing email campaigns and newsletters | MigoSMTP |
| SMS — OTPs, alerts, promotional | Telnxo |
| Voice calls — outbound, IVR, verification | Telnxo |
| WhatsApp Business messaging | Telnxo |
| Multi-channel (email + SMS + WhatsApp) | Both platforms |
Independent subscriptions: MigoSMTP and Telnxo are billed separately. You can subscribe to one, the other, or both — and manage everything from the same Rackwave portal. Subscribing to both gives you a complete multi-channel communication stack.
MigoSMTP Plan Comparison
| Feature | 10k Plan | 20k Plan ⭐ | 30k Plan |
|---|---|---|---|
| Monthly email quota | 10,000 | 20,000 | 30,000 |
| Daily sending limit | 500 | 1,000 | 1,500 |
| Hourly sending limit | 50 | 100 | 150 |
| Sending domains | 2 | 5 | 10 |
| SMTP accounts | 5 | 10 | 15 |
| API keys | 5 | 5 | 5 |
| SPF / DKIM / DMARC | ✓ | ✓ | ✓ |
| BIMI support | ✓ | ✓ | ✓ |
| Open & click tracking | ✓ | ✓ | ✓ |
| Priority support | ✗ | ✓ | ✓ |
| Best for | Startups & small projects | Growing businesses | Established businesses |
⭐ Most popular plan
Telnxo Plan Overview
Telnxo plans are structured differently from MigoSMTP as they cover multiple channels (SMS, Voice, WhatsApp). Contact the Rackwave sales team or review the Services page for current Telnxo plan pricing and channel-specific limits.
| Feature | Available on All Telnxo Plans |
|---|---|
| SMS channel | Domestic & international routes, DLT compliance (India), Sender ID management |
| Voice channel | Outbound calls, IVR, call recording, TTS, inbound routing |
| WhatsApp channel | Template messages, interactive messages, media, WABA management |
| API & webhooks | Full REST API, HMAC-signed webhooks, per-channel event subscriptions |
| Analytics | Delivery score, channel breakdown, campaign analytics, message logs |
| DLT compliance tools | Entity, header, and template registration guidance for India |
Choosing the Right Plan — Decision Guide
| Scenario | Recommended Plan |
|---|---|
| Sending fewer than 5,000 emails/month from one domain | MigoSMTP 10k Plan |
| Growing startup sending 8,000–15,000 emails/month across 2–3 projects | MigoSMTP 20k Plan |
| Established business with 20,000+ emails, multiple domains, large team | MigoSMTP 30k Plan |
| Need SMS OTPs and transactional alerts for India | Telnxo + DLT registration |
| Full product notification stack (email + SMS + WhatsApp) | MigoSMTP + Telnxo combined |
| Just getting started — want to evaluate before committing | Free trial on both platforms |