Upgrading your plan increases your sending quotas, unlocks higher domain and SMTP account limits, and gives you access to advanced features. This article explains when to upgrade, how to do it, and what happens to your current data and billing when you do.
Signs You Need to Upgrade
- You are consistently reaching your daily or monthly sending limit and messages are being queued or blocked.
- You need to add more sending domains than your current plan allows.
- You have reached the maximum number of SMTP accounts and need more for additional projects or clients.
- Your delivery score or reputation is suffering because your current quota is forcing you to compress too much volume into limited windows.
- You are on a trial plan and need to move to production sending.
Who Can Upgrade a Plan
Only the Account Owner can upgrade plans. Admins can view the current plan and initiate an upgrade request but the final payment action is Owner-only. Standard Users and Billing Contacts cannot upgrade plans.
How to Upgrade Your MigoSMTP Plan
- Log in to the Rackwave portal as the Account Owner.
- Go to Services in the left sidebar.
- Find your MigoSMTP subscription in the list.
- Click Upgrade Plan or Change Plan.
- A plan selection screen appears showing all available tiers (10k, 20k, 30k) with feature comparisons.
- Select the plan you want to upgrade to.
- Choose your billing cycle (monthly or yearly).
- Review the upgrade summary — this shows the prorated charge for the remainder of your current billing period plus the new plan cost.
- Click Confirm Upgrade.
- An invoice is generated and the upgrade takes effect immediately upon payment.
Instant activation: Plan upgrades are applied immediately — your new sending limits, domain slots, and SMTP account capacity are available the moment payment is confirmed. No service interruption occurs during the upgrade.
How to Upgrade from a Trial to a Paid Plan
- Log in to the Rackwave portal as the Account Owner.
- Go to Services.
- On your trial service card, click Upgrade to Paid Plan or Choose a Plan.
- Select the plan tier and billing cycle.
- Add a payment method if you have not already done so.
- Review and confirm the order.
- Your trial is converted to a paid subscription immediately — all trial data, domains, and SMTP accounts are preserved.
Trial data preserved: Everything you set up during your trial — domains, SMTP accounts, suppression lists, API keys, templates — carries forward to your paid plan automatically. You do not need to reconfigure anything.
Understanding Prorated Charges
When you upgrade mid-billing cycle, you are charged a prorated amount for the upgrade. Here is how proration works:
| Scenario | What You Pay |
|---|---|
| Upgrading on day 1 of billing cycle | Full new plan price for the entire month |
| Upgrading mid-cycle (e.g. day 15 of 30) | Prorated credit for unused days on old plan + prorated charge for remaining days on new plan |
| Upgrading on last day of billing cycle | Minimal charge for the remaining day + full new plan price from next cycle |
| Upgrading from yearly to higher yearly plan | Credit for unused yearly balance applied toward new plan cost |
The exact prorated amount is always shown on the upgrade confirmation screen before you commit to payment — there are no hidden charges.
What Changes After Upgrading
| What Changes | When It Takes Effect |
|---|---|
| Monthly sending quota | Immediately — additional quota available from the moment payment is confirmed |
| Domain limit | Immediately — new slots available right away |
| SMTP account limit | Immediately |
| Daily and hourly limits | Immediately |
| Billing cycle renewal date | Resets to the upgrade date; new renewal is calculated from there |
| Existing sending history & logs | Fully preserved — no data is lost during upgrade |
Frequently Asked Questions
| Can I upgrade and downgrade multiple times? |
| Yes. You can upgrade at any time instantly. Downgrades take effect at the end of the current billing cycle so you are not charged twice for the same period. |
| Will upgrading reset my monthly quota usage? |
| No. Your current usage count is carried forward. The upgrade increases the ceiling — it does not reset the counter. The counter resets at the start of your new billing cycle. |
| Can I switch from monthly to yearly billing when upgrading? |
| Yes. You can change your billing cycle at the same time as upgrading. Switching to yearly billing provides a discount of up to 20% compared to the monthly rate. |
| Is there a limit to how many times I can upgrade per month? |
| No. You can upgrade as many times as needed. Each upgrade generates a separate prorated invoice for the change. |