Rackwave supports multiple payment methods to make invoice settlement convenient for businesses of all sizes. This article explains the accepted payment methods, how to add or update your payment details, and how to set a default payment method for automatic renewals.
Accepted Payment Methods
| Method | Supported | Notes |
|---|---|---|
| Credit Card | ✓ | Visa, Mastercard, American Express, RuPay |
| Debit Card | ✓ | Visa, Mastercard, RuPay debit cards with online payment enabled |
| UPI | ✓ | All UPI apps — GPay, PhonePe, Paytm, BHIM — for Indian customers |
| Net Banking | ✓ | All major Indian banks supported via payment gateway |
| Bank Transfer (NEFT / RTGS) | ✓ | Manual bank transfer; invoice marked paid after confirmation. Allow 1–2 business days. |
| International Wire Transfer | ✓ | Available for international clients; SWIFT details provided on invoice |
| Cryptocurrency | ✗ | Not currently accepted |
How to Pay an Invoice Online (Card / UPI / Net Banking)
- Log in to the Rackwave portal.
- Go to Invoices in the sidebar.
- Find the unpaid invoice and click Pay Now.
- The payment gateway opens — select your preferred payment method (Card, UPI, Net Banking).
- Enter your payment details and complete any OTP or 3D Secure verification required by your bank.
- On successful payment, the invoice status changes to Paid and a payment confirmation email is sent.
How to Save a Card for Future Payments
- Go to My Account → Payment Methods (or Billing → Saved Cards).
- Click Add New Card.
- Enter your card number, expiry date, and CVV.
- Complete the one-time verification by your card issuer.
- Click Save Card.
Saved cards are stored securely by the payment gateway using PCI-DSS compliant tokenisation. Rackwave never stores your raw card details on its own servers.
Setting a Default Payment Method
If you have multiple saved cards, you can designate one as the default for automatic subscription renewals:
- Go to Payment Methods.
- Click Set as Default next to the card you want to use for renewals.
- A Default badge appears on that card.
- Future renewal invoices will be automatically charged to this card on the due date.
Auto-pay recommendation: Setting a default card prevents subscription lapses due to forgotten manual payments. You will still receive an invoice email for every renewal so you always know what was charged and when.
Paying via Bank Transfer (NEFT / RTGS / IMPS)
- Download the invoice PDF — it contains Rackwave's bank account details at the bottom.
- Initiate the transfer from your bank for the exact invoice amount.
- In the transfer remarks/reference field, include your invoice number (e.g. INV-00047) so the payment can be matched to your account.
- Email your payment confirmation (UTR number and screenshot) to the Rackwave accounts team or attach it to a support ticket.
- Once the transfer is confirmed (typically within 1 business day), the invoice is marked as Paid and your service is activated or renewed.
Bank transfer timing: Bank transfers take 1–2 business days to reflect. Do not wait until the due date to initiate a bank transfer — initiate it at least 2 days before the due date to avoid late payment flags on your account.
Updating or Removing a Saved Card
To update an expired card:
- Go to Payment Methods.
- Click Remove next to the expired card.
- Click Add New Card and enter the updated card details.
- Set the new card as default if required.
To remove a card:
- Go to Payment Methods.
- Click Remove next to the card you want to delete.
- Confirm the removal. The card is deleted from the payment gateway immediately.
Note: Removing your default card without adding a replacement means future invoices will need to be paid manually. Ensure a default payment method is always set if you want uninterrupted automatic renewals.