Telnxo is an enterprise CPaaS (Communications Platform as a Service) built by Rackwave. It provides businesses with reliable, high-delivery infrastructure for SMS, Voice calls, and WhatsApp messaging — all from a single, developer-friendly platform with a powerful dashboard and REST API.
Whether you need to send OTPs, run bulk SMS campaigns, set up voice IVR systems, or send WhatsApp notifications, Telnxo gives you the tools and compliance support to do it at scale.
Channels Available on Telnxo
| Channel | Key Features | Common Use Cases |
|---|---|---|
| SMS | A2P, Bulk SMS, DLT-compliant, international routes, DLR tracking | OTPs, alerts, promotions, reminders |
| Voice | Outbound calls, IVR, call recording, TTS, call routing | Verification calls, customer support, surveys |
| Template messages, interactive buttons, media messages, conversations | Order updates, customer engagement, support |
Dashboard at a Glance
The Telnxo dashboard gives you a real-time view of your platform health and sending activity:
- Sent Today — total messages dispatched in the current day across all channels.
- Delivered — messages confirmed as delivered by the carrier or platform.
- Rate (Today) — your real-time delivery success percentage for today.
- Bounced / Failed — messages that could not be delivered along with the failure rate.
- In Queue — messages pending delivery, scheduled for retry.
- Delivery Score — an overall health score reflecting your account-level delivery performance.
- 7-Day Volume Chart — a visual overview of your message volume over the past 7 days.
SMS — Key Capabilities
- Send domestic and international SMS via high-quality routes.
- Supports alphanumeric and numeric Sender IDs.
- Full DLT compliance for India — register entity, headers, and templates.
- Real-time DLR (Delivery Receipt) tracking with webhook callbacks.
- Bulk SMS campaigns with CSV contact upload and scheduling.
- Automatic opt-out handling and DND suppression for India.
Voice — Key Capabilities
- Initiate outbound calls via API or dashboard.
- Build multi-level IVR (Interactive Voice Response) menus with DTMF input handling.
- Text-to-Speech (TTS) with support for multiple languages and voices.
- Automatic call recording with downloadable audio files.
- Inbound call routing with DID number support and call forwarding rules.
- Detailed call logs with duration, status, and cost per call.
WhatsApp — Key Capabilities
- Send template messages (Marketing, Utility, Authentication) via WhatsApp Business API.
- Interactive messages with list menus, reply buttons, and CTA buttons.
- Rich media support — images, documents, audio, video.
- Two-way conversations within the 24-hour session window.
- Meta-compliant opt-in management and opt-out handling.
- Business profile setup with verified display name.
DLT Compliance (India)
Read more: DLT Compliance — Overview
Trial Plan
New Telnxo accounts come with a 14-day free trial that lets you explore the platform, send test messages across channels, and verify your integration before upgrading to a paid plan.
During the trial:
- Limited message volume applies across SMS, Voice, and WhatsApp.
- API access is available with all features enabled.
- No credit card required during the trial period.