Most MigoSMTP workspaces benefit from two or more SMTP accounts — separating environments, email types, or teams. This article covers the management tasks you will perform regularly across multiple accounts: reviewing usage, enabling and disabling accounts, reorganising accounts as your needs change, and working within plan slot limits.
Viewing All SMTP Accounts
- Log in to MigoSMTP → SMTP Accounts in the left sidebar.
- The accounts list shows all accounts with: name, username, status (Active / Disabled), total emails sent, and creation date.
- Click any account row to open the detail view with full sending statistics and credential management options.
Creating Additional SMTP Accounts
- Go to SMTP Accounts → Add Account.
- Enter a descriptive name (e.g. Staging Environment).
- Click Create.
- Copy the generated username and password immediately — the password is only shown once.
- Store the credentials in your password manager or secrets manager before closing the dialog.
Recommended Account Naming Conventions
Use a naming convention that immediately communicates the account's purpose to any team member:
| Pattern | Example Names |
|---|---|
| Environment-based | Production · Staging · Development · QA |
| Email type-based | Transactional · Marketing · Notifications · Alerts |
| Team-based | Engineering · Marketing Team · Customer Success |
| App-based | Main App · Admin Portal · Mobile Backend · API Gateway |
| Client-based (agencies) | Client ABC · Client XYZ Transactional · Client XYZ Marketing |
Enabling and Disabling SMTP Accounts
You can disable an SMTP account without deleting it. A disabled account's credentials are rejected at the SMTP server — any application trying to authenticate with them receives a 535 Authentication Failed error.
When to disable instead of delete:
- Temporarily taking a system offline for maintenance — disable the SMTP account so no accidental sends occur during maintenance.
- Suspected credential compromise — disable immediately to stop any unauthorised sending while you investigate.
- Decommissioning an environment that may be reactivated later — disabled accounts preserve their credentials and statistics.
- Go to SMTP Accounts → [account name].
- Click the Disable Account toggle or button.
- Confirm the action.
- The account status changes to Disabled — credentials are immediately rejected.
- Re-enable by clicking Enable Account when ready.
Monitoring Per-Account Usage
The account detail view shows usage statistics for each SMTP account:
| Metric | What It Tells You |
|---|---|
| Total sent (all time) | Volume of emails ever dispatched via this account — useful for auditing and capacity planning |
| Sent this month | Month-to-date contribution to your workspace monthly quota — identify which accounts consume the most quota |
| Delivery rate | Per-account delivery rate — a low rate on one account but not others points to a specific integration problem |
| Last used | Timestamp of the most recent send — helps identify dormant accounts that can be deleted to free up slots |
Deleting an SMTP Account
- Before deleting, confirm no active applications are using the account's credentials.
- Check that no messages are queued from this account.
- Go to SMTP Accounts → [account name] → Delete Account.
- Enter the account name in the confirmation field and click Delete.
Deletion is permanent. Deleting an SMTP account immediately invalidates its credentials and cannot be undone. Historical sending statistics for that account are retained in your delivery reports for the standard retention period, but the account itself is gone. If in doubt, disable rather than delete.
Managing Accounts Near Plan Slot Limits
If you are approaching your plan's maximum account count:
- Audit for dormant accounts — filter by Last Used and identify accounts that have not sent in more than 60 days. Delete unused accounts to free slots.
- Consolidate environments — if you have separate staging accounts for multiple projects, consider whether they can share one staging account.
- Upgrade your plan — moving from the 10k (5 accounts) to 20k plan (10 accounts) doubles your account capacity alongside the sending quota increase.